While you can easily replace your server hardware, you can’t easily (or cheaply) replace your data.
Your data is the lifeblood of your business! Managed IT Services are the backbone of what keeps your Network, and your data, running efficiently. Not to mention, they dramatically reduce downtime and recovery costs during a catastrophe.
Managed IT Services are the exact opposite of “firefighting” IT services – they are preventive maintenance services that MUST be performed on your servers and computing systems.
Let’s start with a quick definition of Managed Services — because let’s face it, we don’t all speak IT. When a network engineer says to you, “It is my professional opinion, that your business and systems would benefit greatly from Managed Services,” here is what they are talking about.
Managed Services are the practice of utilizing, on a proactive basis, management responsibilities and functions and a strategic method for improving operations and cutting expenses.
Break-it-down and this definition mean that Managed Services is a way to proactively take care of your systems without taking on the added expense of waiting until something goes wrong.
One of the most beneficial aspects of Managed Services is the remote monitoring performed by the network engineer. Remote monitoring is performed on a weekly basis. It includes monitoring of event logs and other health checks that will allow the network engineer to report and act upon many of the hidden system issues that can arise. In conjunction with remote monitoring, a network engineer will review all Logs within your system, security, and applications for any warning signs or indicators of developing problems. These tasks are performed independently by network engineers and documented monthly. As part of any Managed Services Agreement, a report of any findings or remediation taken will be emailed to you at the end of each month.
You will never be left to question — “What are they doing on my Network?”